- Account Manager : Will oversee the account transition and maintaining of the account.
- Customer service : Will Upload files daily in addition to sending needed files and answering customer service issues in absence of the Account Manager.
- IT contact : Will Provide any special reporting and billing needs
- Billing Supervisor : Will Process all billing related to car rides and special events
- Accounting Supervisor : Will Oversee all billing discrepancies in addition to credits/debits
- Dispatch Supervisor : Will Oversee the entire dispatch room and operation of it.
Our business has grown over the years due to our superior attention to detail and commitment to customer satisfaction. As a name synonymous with, reliability and affordability ELS works hard to ensure that every individual who contracts us receives the best possible experience. We aim to give you the best stress free, reliable service so you can drive in style and soak in every minute of your special private time. ELS has been providing transportation services for over 19 years. We have undeniably dedicated ourselves too promptly and professionally meeting ground transportation travel needs. We are one of the most well respected providers of ground transportation in the Tri- State Metropolitan area. The ELS experience begins the moment your employee places a request for service. Whether your staff chooses to place their reservation through our state of the art website, or smart phone (with email confirmation), or whether they opt for the personal touch and do so with our professional and knowledgeable telephone operators, they can rest assured that their service request will be taken and processed in an efficient and correct manner. Our system stores profiles on your employees, including their travel preferences and any special needs, ensuring speed and accuracy. Last minute changes, last minute reservations and special vehicle requests are never a problem. If an employee unexpectedly needs to work late or leave early, they need only call. At departure time, your employee is greeted by one of our professional drivers. As one of our accounts, you are serviced only by our best drivers; those possessing impeccable credentials, and a comfortable and clean late model sedan. All such vehicles are, of course, meticulously maintained and fully insured. ELS constantly refines its methods, procedures and technology to ensure that we continuously meet our customers’ requirements and expectations. To ensure a smooth transition you’re account management team will be comprised of: